Corrections Policy
Effective date: May 6, 2026
This page explains how ExpertToolkit handles potential errors, corrections, clarifications, and trust-related fixes across calculators, converters, formulas, tables, and related platform pages.
1. Why corrections matter
A quantitative platform depends on user trust. When a page has an incorrect result, unclear assumption, misleading label, stale explanation, or broken interactive behavior, the right response is to investigate and correct it quickly rather than leave uncertainty in place.
2. What kinds of issues should be reported
We want users to report issues such as:
- incorrect calculator or converter outputs;
- wrong formula relationships or misleading variable labels;
- broken links, missing trust pages, or stale public references;
- confusing or inconsistent precision and rounding behavior;
- page copy that materially misstates what a tool does;
- display or UX issues that hide important output meaning.
3. What to include in a correction request
The most useful reports include the page URL, the issue observed, the relevant input values if the problem is computational, and the expected behavior or source if you have one. Screenshots or concise reproduction steps can also help speed up review.
4. How we review reported issues
Corrections may involve checking the calculation logic, source assumptions, labels, references, display precision, trust-page consistency, or surrounding explanatory content. Not every issue is a math bug; sometimes the problem is presentation, ambiguity, or stale supporting context.
5. Priority of corrections
In general, we should prioritize:
- incorrect outputs or logic errors first;
- trust, policy, and privacy inconsistencies second;
- high-impact UX or explanation issues next;
- lower-priority wording improvements after that.
6. Transparency and updates
When a page is materially improved because of a correction, the goal is not just to patch the immediate symptom but to strengthen the page or system that allowed the issue to appear. In some cases that may also mean updating related trust pages, formulas, schemas, or shared UI components.
7. Limits of this policy
A corrections policy does not guarantee instant resolution of every report, nor does it mean every disagreement is automatically an error. Some reports involve interpretation, scope boundaries, or product tradeoffs. Still, the platform should treat good-faith correction reports seriously.
8. Where to send corrections
Please send correction requests through the Contact page or by email at support@experttoolkit.net.
9. Related trust pages
This policy works together with the rest of the trust layer: